At Reveal Pakistan (“Reveal”, “we”, “us”, “our”), we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal data.

By using our website reveal.pk, placing an order, or interacting with us in any way, you consent to the practices described in this Privacy Policy.

If you do not agree with this policy, please discontinue use of our website.

1. Information We Collect

Personal Information

When you place an order or interact with us, we may collect the following personal information:

• Full name
• Phone number (for order confirmation and delivery coordination)
• Delivery address (street, city, province, postal code)
• Email address (if provided for newsletters or account registration)
• Payment information (for bank transfer orders — we do not store card details)
• Order history and purchase details

Non-Personal Information

We also automatically collect non-personal, technical information when you visit our website:

• IP address
• Browser type and version
• Device type (mobile, desktop, tablet)
• Operating system
• Pages visited and time spent on each page
• Referring website (how you found us)
• Geographic location (city/country level only)

2. How We Collect Information

We collect your information through the following means:

3. How We Use Your Information

We use your personal information for the following purposes:

4. Sharing of Information

We may share your information only in the following limited circumstances:

• Courier and Delivery Partners: We share your name, phone number, and delivery address with our courier partners (such as TCS, Leopards, or other logistics services) solely for the purpose of delivering your order.
• Payment Processors: If you pay via bank transfer or online payment gateway, your payment details are processed securely by the relevant financial institution. We do not store your card or bank details.
• Analytics Providers: We share non-personal, aggregated data with analytics tools (such as Google Analytics) to understand website traffic and performance.
• Meta (Facebook/Instagram): We use the Facebook Pixel on our website. This allows Meta to match your website activity with your Facebook/Instagram profile for ad targeting purposes. See Section 6 for details.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or government authority in Pakistan.

5. Cookies and Tracking

Our website uses cookies — small text files stored on your device — to enhance your browsing experience and analyze website traffic.

Types of Cookies We Use

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

6. Facebook Pixel and Meta Ads

Reveal Pakistan uses the Facebook Pixel (Meta Pixel ID: 949973731281032) on our website. This is a piece of code provided by Meta (Facebook/Instagram) that helps us:

• Measure the effectiveness of our Facebook and Instagram advertising campaigns.
• Show relevant ads to people who have visited our website (retargeting).
• Build custom audiences for advertising based on website behavior.
• Track conversions such as add-to-cart and purchase events.

The Facebook Pixel may collect your IP address, browser information, and website activity. This data is processed by Meta in accordance with their Data Policy.

You can opt out of Facebook’s use of your data for ad targeting by visiting your Facebook Ad Preferences or using the Digital Advertising Alliance opt-out tool.

7. Data Security

We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

• SSL Encryption: Our website uses HTTPS (SSL/TLS) encryption to secure data transmission between your browser and our server.
• Access Controls: Access to customer data is restricted to authorized personnel only on a need-to-know basis.
• No Card Storage: We do not store credit/debit card numbers or bank account details on our servers.
• Secure Passwords: All administrative accounts are protected with strong passwords and two-factor authentication where available.

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Your Rights

You have the following rights regarding your personal information held by Reveal Pakistan:

To exercise any of these rights, please contact us via WhatsApp or email. We will respond to your request within 7 working days.

10. Children’s Privacy

Reveal Pakistan’s website and products are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at the details provided in Section 14. We will promptly delete such information from our records.

11. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external services. These include but are not limited to:

• Facebook and Instagram (@revealpk)
• TikTok (@revealpk)
• WhatsApp Business
• Payment gateway providers

Please note that these third-party websites have their own privacy policies. Reveal Pakistan is not responsible for the privacy practices or content of any third-party website. We encourage you to review the privacy policy of any website you visit.

12. WhatsApp Communication

Reveal Pakistan uses WhatsApp Business for customer communication, order confirmations, and support. By contacting us via WhatsApp, you acknowledge that:

• Your WhatsApp number and messages are visible to our customer service team.
• We may send you order updates, delivery notifications, and promotional messages via WhatsApp.
• You can opt out of WhatsApp marketing messages at any time by messaging us “STOP”.
• WhatsApp communications are subject to WhatsApp’s Privacy Policy.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy to reveal.pk/privacy-policy/.

We will notify you of significant changes by:

• Updating the “Effective Date” at the top of this page.
• Sending a notification via WhatsApp or email to registered customers where appropriate.

Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us: