Are Reveal products steroid-free?

Yes — 100% steroid-free. All Reveal Pakistan products are formulated without steroids, mercury, hydroquinone, or any other harmful bleaching agents. We believe in safe, transparent skincare. Every ingredient is listed clearly on our product pages.

Are Reveal products safe for sensitive skin?

Our products are dermatologist-inspired and formulated for all skin types including sensitive skin. However, every individual’s skin is different. We strongly recommend doing a patch test on a small area of skin 24 hours before full application. If you experience any irritation, discontinue use and consult a dermatologist.

What skin types are Reveal products suitable for?

Our products are designed for all skin types — oily, dry, combination, and sensitive. Each product page clearly states which skin types it is most suitable for. Our bestseller, Reveal AquaShield SPF 50+, is specifically popular with oily and acne-prone skin due to its lightweight gel formula.

Can men use Reveal skincare products?

Absolutely. All Reveal products are gender-neutral and suitable for men and women. Our AquaShield sunscreen, SweatOff Antiperspirant, and Hydra Barrier Moisturiser are especially popular with male customers in Pakistan.

Where are Reveal products manufactured?

Reveal products are formulated and manufactured in Pakistan. We are a proudly local brand committed to creating skincare specifically designed for Pakistani skin tones and Pakistan’s climate conditions.

What is the shelf life of Reveal products?

All Reveal products have a shelf life of 24 months from the manufacturing date when stored correctly. Store in a cool, dry place away from direct sunlight. Do not use products past their expiry date printed on the packaging.

Are Reveal products tested on animals?

No. Reveal Pakistan does not conduct or commission animal testing on any of our products or ingredients. We are committed to ethical and responsible skincare development.

How do I place an order on reveal.pk?

Ordering is simple:

1. Browse our products at reveal.pk
2. Click on your desired product and select quantity
3. Click “Add to Cart” then proceed to checkout
4. Enter your name, phone number, and delivery address
5. Select Cash on Delivery (COD) or other payment method
6. Confirm your order — we will call or SMS to verify

Can I order via WhatsApp?

Yes! You can also place your order directly via WhatsApp. Simply message us the product name and your delivery address at +92 370 4144 731 and our team will process your order manually.

Can I purchase as a guest without creating an account?

Yes. You can complete your purchase as a guest without registering an account. However, creating an account allows you to view your order history, track deliveries, and access exclusive discount codes.

Can I modify or cancel my order after placing it?

We process orders quickly to ensure fast delivery. If you need to modify or cancel your order, please contact us within 2 hours of placing it via WhatsApp. Once your order has been dispatched, modifications or cancellations are no longer possible.

Can I track my order?

Yes. Once your order is dispatched, we will send you a tracking number via SMS or WhatsApp. You can use this number to track your delivery through the courier’s website. You can also contact us on WhatsApp for a real-time update on your order status.

What should I do if I receive a wrong or damaged item?

We sincerely apologize for any such inconvenience. If you receive a wrong or damaged product, please contact us within 24 hours of delivery via WhatsApp with:

• Your order number
• Clear photos of the damaged or incorrect item
• Photo of the packaging

We will arrange a free replacement or full refund within 5–7 working days.

Can I save products to a wishlist?

Yes. You can add products to your wishlist by clicking the heart icon on any product page. You will need to be logged into your account to save your wishlist across sessions.

What payment methods do you accept?

We currently accept the following payment methods:

Is Cash on Delivery (COD) available everywhere in Pakistan?

Yes. COD is available across all major cities and towns in Pakistan including Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, and many more. Please ensure you have the exact amount ready at the time of delivery.

Is my payment information secure?

Yes. Our website uses SSL encryption (HTTPS) to protect all data transmitted between your browser and our server. We do not store credit card or bank account details on our servers. For COD orders, no payment information is required online at all.

Can I use a coupon or discount code?

Yes. If you have a discount code, enter it at checkout in the “Coupon Code” field before confirming your order. Current active codes can be found on our Instagram @revealpk or via our WhatsApp broadcast. Codes cannot be applied after an order is placed.

When is delivery free?

Free delivery on all orders of Rs 2,000 or more. Orders below this amount may incur a delivery charge which will be communicated at order confirmation. This is one of the best ways to save — simply add an extra product to reach the free delivery threshold.

What happens if my online payment fails?

If your payment fails, your order will not be confirmed. Please check your card details, ensure sufficient balance, and try again. You can also switch to COD or bank transfer as an alternative. If the issue persists, contact your bank or reach us on WhatsApp for assistance.

How long does delivery take?

We aim to deliver all orders within 2 to 4 working days from order confirmation. Delivery times by region:

Do you deliver across all of Pakistan?

Yes. We deliver to all cities, towns, and districts across Pakistan through our courier partners. Whether you are in a major city or a smaller town, we will get your order to you.

Which courier service do you use?

We work with reliable courier partners including TCS, Leopards Courier, and other local logistics services depending on your location. The courier company will be confirmed in your dispatch notification.

What if I miss my delivery?

If you miss your delivery, the courier will typically attempt delivery again the next working day. You may also be contacted by the courier or by our team. Please ensure your phone number is correct when placing your order. If delivery fails twice, the order may be returned to us.

Do you offer same-day or express delivery?

Same-day delivery is not currently available. However, orders placed before 12:00 PM are typically dispatched on the same day and delivered within 1–2 working days to major cities. Contact us on WhatsApp if you need urgent delivery — we will do our best to assist.

What is your return policy?

We accept returns within 3 days of delivery under the following conditions:

• Product received was damaged, defective, or incorrect
• Product is unused, unopened, and in original packaging
• Proof of purchase is provided (order number)

How do I initiate a return?

To return an item, contact us via WhatsApp at +92 370 4144 731 within 3 days of receiving your order. Please share:

• Your order number
• Reason for return
• Clear photos of the product and packaging

Our team will guide you through the next steps.

Who pays for return shipping?

If the return is due to our error (wrong item, damaged product, defective item), Reveal Pakistan covers the return shipping cost. If the return is for any other reason, the customer is responsible for return shipping charges.

How long does a refund take?

Once we receive and inspect your returned item, we will notify you of the approval status. Approved refunds are processed within 5 to 7 working days via bank transfer or the original payment method.

Can I exchange a product?

Yes. If you received a wrong item or wish to exchange for a different product, please contact us via WhatsApp within 3 days of delivery. Exchange is subject to product availability. We will arrange the exchange and delivery at no additional cost if the error was ours.

Which Reveal product is best for oily skin?

Reveal AquaShield SPF 50+ is our top recommendation for oily skin. Its water-light gel formula absorbs in seconds, leaves zero white cast, and is non-comedogenic — it will not clog pores or cause breakouts. Pair it with Reveal CoolGlow Brightening Face Wash for a complete oily skin routine.

Which product helps with dark spots and pigmentation?

Reveal Lumiglow Brightening Cream is our steroid-free brightening treatment targeting dark spots, uneven skin tone, and hyperpigmentation. It contains Alpha Arbutin and Niacinamide for safe, gradual brightening without harmful bleaching agents. Use twice daily — morning and night — for best results.

How do I do a facial at home using the SalonGlow kit?

The Reveal SalonGlow 5-Step Facial Kit is designed for easy at-home use:

1. Step 1 — Cleanse: Apply Kiwi Facial Cleanser, massage gently, rinse.
2. Step 2 — Scrub: Apply Multi-Vitamin Scrub in circular motions, rinse.
3. Step 3 — Massage: Apply Derma Massage Cream, massage for 7–10 minutes, wipe off.
4. Step 4 — Mask: Apply Antioxidant Aloe Vera Mask, leave for 10–15 minutes, rinse.
5. Step 5 — Polish: Apply Almond Skin Polisher, leave on as a finishing treatment.

Do I need to apply sunscreen every day?

Yes — every single day, even on cloudy days and even indoors near windows. Pakistan’s UV index reaches extreme levels (10–12) from May to August. Daily SPF prevents dark spots, premature aging, and sun damage. Reveal AquaShield SPF 50+ is lightweight enough to wear daily under makeup.

How long does it take to see results?

Results vary depending on the product and individual skin type:

• AquaShield sunscreen: Immediate — works from first application.
• SalonGlow facial kit: Visible glow after first use. Better results with weekly use.
• Lumiglow brightening cream: Gradual improvement — noticeable results in 4–6 weeks with consistent use.
• Hydra Barrier moisturiser: Hydration and softness visible within days.

Can I use Reveal products during pregnancy?

While our products are steroid-free and use safe ingredients, we always recommend consulting your doctor or dermatologist before starting any new skincare product during pregnancy or breastfeeding. Every pregnancy is different and individual sensitivity may vary.