Term Of Use

This website is owned and operated by Reveal.pk. Throughout the site, the terms “we”, “us” and “our” refer to Reveal.pk. Reveal.pk offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

We may need to update our Terms and Conditions from time to time, each time you place an order on our website you will be agreeing to the latest version of our Terms and Conditions.

About us

Our registered office is at [DHA, Lahore]. Our principal place of business is located at [DHA, Lahore].

If you have any problems placing your order on our website, or require support after placing an order through our website, please contact us by calling us on [03704144731] or send us an email at [sales@reveal.pk].

What you are agreeing to by using our website

Our Return and Refund Policy:

• We operate a return and refund policy except where the goods you receive are different from what you have ordered on our website or defective or damaged.
• All goods being returned need to be sent by courier to [DHA, Lahore].
• We only accept returns of goods within 28 days of you placing an order through our website.
• Goods that are returned to us must be in a condition that they can be sold again.
• We will credit any refund for any goods returned and that are in a saleable condition within 14 days of receipt of the goods.
• We will only provide you with store credit so that you can exchange the goods you want to return to purchase any other items from our website of the same value.
• You will be responsible for paying for your own shipping costs for returning any goods. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Our Shipping Policy:

• We offer Cash on Delivery across Pakistan, our delivery charges are Rs.150 PKR.
• For orders being shipped outside of Punjab province please allow a total of 3 working days for delivery after your order is placed. Do not accept the package if it is damaged during transit, and contact us at sales@reveal.pk.
• Domestic shipping:
  • We deliver orders from within Pakistan using reputable courier companies such as [TCS, Leopards]. We also deliver domestically using our own riders.
  • We will deliver your order to the address that you provide when placing the order on our website within 3 days of placing the order.
• International shipping:
  • We do not deliver orders outside of Pakistan.

Our Return and Refund Policy (Revised):

• We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. It’s a Reveal.pk policy that we strive to achieve the best in customer satisfaction. If you feel you do not like our product, we would offer you either an exchange with one of our other products in our range or refund you your product purchase without taking the product from you. You’ll just need the receipt/Order Number or proof of purchase.
• To start a return, you can contact us at sales@reveal.pk or our WhatsApp number. If your return is accepted, we’ll return your item’s purchase amount within 3 days of approval. The refund would be transferred back to your bank account/Easy Paisa/Jazz Cash. Please note we would not refund your purchase in the form of cash.
• You can always contact us for any return question at sales@reveal.pk.

When we may not process your order

We reserve the right to not process an order that you place on our website. This is usually for the following reasons:

• We no longer hold stock of the goods or services that you ordered from us.
• We are unable to ship goods to your location.
• The goods or services that you have ordered are no longer available.
• Any reason outside of our control.

Our liability to you

We represent that the goods or services you order fit the description that we have made available on our website and that in the case of goods, these will be delivered to you as described in our shipping policy.